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Interested in Career Opportunities at Whispering Woods? We are looking for individuals with enthusiasm, ambition, and energy to staff our hotel. We are constantly updating this page with new opportunities, please check back.
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Front Desk Agent
- Performs check-in and check-out for individual and group guests according to established procedures.
- Responds to and resolves guests' service requests and comments in an accurate and efficient manner.
- Maintains control of guest room keys, confidential guest information, house banks, and guest safety deposit boxes according to established procedures.
- Processes guest payments according to established internal and external accounting and credit procedures.
- Observes and adheres to established safety, security and emergency procedures.
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Bartender
- Greets guests pleasantly as they approach the bar, promotes house drinks and utilizes upselling skills whenever possible to maximize revenues.
- Prepares beverages requested by customers or servers according to standard operating procedures establishing proper proportions and ingredients to control costs and provide a consistent product to the guest.
- Maintains clean and organized work areas to maintain efficiency; sets up the bar and back bar according to established procedures.
- Monitors guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notifies management of incidents involving excess alcohol consumption or impaired condition of customers; checks identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Verifies liquor inventories; correctly completes all requisition requirements and stores stock as per approved procedures. Obtains, counts and secure's bartender's bank; distributes and collects bar servers' banks; documents cash distribution in register drawer.
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Van Driver
- Responds to all guest requests for shuttle service in a prompt and courteous manner, assists guests with baggage while boarding and off loading the vehicle.
- Drives hotel shuttle vehicles in a safe and courteous manner; operates vehicle in accordance with state laws; observes all airport rules pertaining to shuttle vehicles.
- Explains and promotes hotel/golf facilities, outlets and services to guest to increase guest satisfaction and maximize hotel revenues, provide information to guests regarding local attractions and activities.
- Performs daily inspection of vehicles, takes necessary action to correct deficiencies or unsafe conditions, keeps vehicle clean and neat at all times.
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Restaurant Server
- Describes all menu items, methods of preparation and prices as needed. Works within policy to accommodate guests' special food requests. Documents legibly the guests' order information on guest checks.
- Upsells established menu items or specials to maximize food and beverage revenues.
- Serves menu items to guests in a prompt and courteous manner and according to established service standards.
- Performs pre and post-shift sidework; stocks service station, makes coffee, etc. Folds linen napkins.
- Forwards customer payments to cashier for completion of the transaction as outlined in cash and charge procedures; receives change from cashier and returns change promptly to guest.
- May assist Greeter/Cashier with greeting and seating guests.
- Responsible for clearing tables and filling glasses.
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Banquet Houseperson
- Sets up and/or breaks down tables, chairs, audio visual equipment and platforms/stages according to banquet even order.
- Cleans, stores and secures in organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions.
- Maintains cleanliness of banquet rooms, banquet hallways, storage and service areas.
- May refresh rooms at break; clean ashtrays, remove dirty cups/glasses, cleans trash cans, replenishes water pitchers, replaces table clothes, etc.
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Please contact us if you have any questions regarding employment by
clicking here
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